About Us
Office Flow
The goal of my office is simple. I want you to leave my office thinking 3
things.
1. That was the easiest eye care experience I have ever had
2. That was the most thorough eye care experience I have ever had.
3. I am seeing better than I ever have.
For this to happen, ever step of the eye care process must flow together. My
staff is dedicated to you achieving these goals. We have a team approach to eye
care. It starts from the first phone call you make to the office:
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Kim-
Receptionist
Kim will answer any questions you may have. She has exceptional phone skills
and is very knowledgeable about our products and services. She will find an
examination time that is convenient for you, and her smile will make you feel
welcome once you arrive. We strive to minimize paperwork. Your time is valuable
and we realize that. We have eliminated as much paperwork as possible to
expedite your visit. Upon arrival, your insurance information will be verified
and Kim will have most of your paperwork completed.
Kim@youreyesolution.com
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Chris-
Lead technician
Chris has been with our office for more than 12 years. As our lead technician,
she will guide you through the preliminary testing procedures. Her job skills
are refined. She will take your medical history and find out exactly what
visual challenges you face. During the pre-testing process Chris will perform a
thorough evaluation of your vision. We utilize wave front abberometry to
determine your prescription reducing the tedious process of choosing, “which is
better 1 or 2”. Our instrument is one of only 600 units in the country. Our
pre-testing procedure also involves an Optomap retinal image to document the
health of your inner eye. Following the pre-testing the doctors will review all
the gathered data and discuss with you in detail the results.
Chris@youreyesolution.com
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Barbara
– Contact Lens technician
Should your visit involve contact lenses, Barbara is our go to person having
more than 16 years of experience. Every contact lens patient receives corneal
topography and diagnostic contact lens fitting. Our practice has extensive
experience with contact lenses and our doctors have participated in several
studies for the contact lens industry. Barbara has training in the area of
specialty contact lenses and has the patience to teach any motivated patient how
to use contact lenses. Whether you have worn contact lenses for years, or you
are intimidated by putting something on your eye, Barbara will meet all of your
contact lens needs.
Barbara@youreyesolution.com |
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Michelle-
Optician
Picking a frame that fits well and deciphering all the available lens options
can be a daunting task. Michelle has more than 7 years of experience to make
the process fun and easy. Her sense of style will keep you looking sharp and
her skill, as an Optician, will have you seeing your best. We have a frame for
any face and any budget. If you are fashion forward or budget conscious
Michelle has the skills to meet your specific visual needs.
Michelle@youreyesolution.com
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Vicki-
Optician
20 years in the field has equipped Vicki with the skills that only come from
experience. Her skill set is only matched by her sense of style. She is a
dedicated employee who consistently goes above and beyond to meet patient
needs. Frame selection can be intimidating but not when Vicki is available to
help Vicki@youreyesolution.com
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Eric-
Optician
A good Optician requires meticulous attention to detail and with 25 years of
experience Eric is an exceptional Optician. A great pair of glasses does not
occur by accident. Proper measurements and frame selection are essential to
excellent vision. New lens technology is constantly evolving and keeping
abreast of the technology is an integral part of Eric’s passion.
Eric@youreyesolution.com
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Sylvia-
Insurance Coordinator
Insurance has a language all its own. Sylvia speaks the language fluently. She
has received specialized education in billing and coding. Any confusion you may
have about your plan, Sylvia is happy to answer. If you have vision insurance
Sylvia will make sure that you utilize your insurance benefits to their best
potential.
Sylvia@youreyesolution.com |
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Lisa-
Quality Control
Lisa's personality has become synonymous with quality control. She has been with
our office for more than 17 years. In her current position, she is responsible
for all quality measures in our office. Constantly, she evaluates every detail
of the patient encounter in order to maximize efficiency and ease of patient
flow. Her other duties involve reconciling bills and controlling expenses.
Lisa@youreyesolution.com
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Diana-
Office Manager
Diana is our office manager. Her ability to multitask with a pleasant demeanor
will make you feel at ease and welcome. She understands that our sole purpose
is to make your visit easy and informative no matter what that may require. As
a certified Optometric Assistant, Diana possesses the skills to handle your
needs. Diana handles the business aspects of the practice in addition to her
managerial duties.
Diana@youreyesolution.com |
Excellent vision should not be neglected. 90% of what we experience is
visual. There are very few things in life that do not involve vision is some
manner. Your eyes are precious! You can rest assured that the care
provided to you by our office is the finest available. We implore the best
technology on the market and we will listen to your specific needs in order to
develop a vision solution best suited just for you. Our philosophy is to take
care of people with undivided individual attention using the finest technology.
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